Shipping & Returns

How much is shipping? Shipping is automatically calculated within the store. To see what your charges would be just process your order and the shipping charges will appear before you submit your order.

When will my order ship? All orders will be shipped the day they are received. All orders received after 2:00 p.m. EST will be processed the following working business day.

What’s the status of my order? If you have not received your order within 3-6 days (depending on your location from our main location in West Virginia) please contact our main office at (800) 999-8280 or email us at

How do I contact Schonstedt Instrument Company? You may contact us via telephone at (304) 725-1050 or toll-free at (800) 999-8280 from 8:00 a.m. to 5:00 p.m. EST Monday through Friday or email to anytime.

Do you ship internationally? Yes, please specify which carrier you prefer.